Bullwhip Effect

The term was coined at Procter & Gamble in the early 1990s after they noticed erratic factory orders for steadily selling diapers; it was popularized by Hau Lee and colleagues in 1997. The same dynamic was earlier described by Jay Forrester (1961) and is sometimes called the “Forrester effect.” The name evokes how a flick of the wrist sends a growing wave down a whip.

  1. noun phrase · /BOOL-hwip ih-FEKT/

    The way small swings in customer demand get amplified into ever-larger swings in orders as you move up a supply chain.

    A handle for why suppliers lurch between shortage and glut — a slight wobble at the store becomes a violent whipcrack at the factory, explaining much pandemic-era chaos.

    A brief run on webcams triggered a bullwhip effect that left factories overbuilding long after demand had cooled.

    It is a supply-chain instance of a feedback loop gone wrong: lagged information and safety-stock reactions compound at each link, magnifying rather than dampening the original signal.